Simplified customs for a better shopping experience
Duties and taxes? That's settled!
Our system makes automated collection of all costs in advance possible, keeping your clients happy.
Individualised and cleverly thought-out services for your entire shipping process - from your online shop to your customers' doorstep. And back again if you have to.
Asendia Switzerland’s network of international branches, as well as the combination of fulfiller and carrier into one unit, guarantees you the fastest and most cost-effective fulfillment and pre-collection solution.
Asendia Switzerland organizes the collection and export customs clearance for you, allowing you to have your shipments picked up or deliver them yourself, without presorting.
Because fully automated customs clearance takes places during the preliminary collection stage, lengthy customs clearance procedures at the Swiss border are avoided.
Your goods will be checked in at our logistics hub and the receipt of those goods will be confirmed to customs. At this point, we separate letters and parcels and feed the deliveries into the respective channel.
LMD = Last-Mile-Delivery: Within 24 hours of handling in our logistics hubs, your shipments are delivered by the Priority Service in either the letter channel or the parcel channel.
Our e-commerce returns management tool takes into account your requirements, your wishes for content review and delivers reports tailored to your needs. Destruction of returned goods is also possible.
On the basis of the import data, as part of an automated process we take back the customs clearance of your goods, and reclaim the paid duties and taxes in your favour.
We will take care of the return transport of your shipments to your warehouse in the country of origin, and at the return frequency you choose.
FMD = First-Mile-Delivery: We ensure that your returns reach the returns hub of Asendia Switzerland quickly and safely. Your customer can print out the return label on demand or you can enclose it with your shipment.
The Asendia Switzerland Shipping platform integrates numerous logistics solutions. All data for forward logistics, import customs clearance, retu...
We’ll help you to master all of the critical steps of the mail order business, ensuring your success in international e-commerce
Optimise your shopping experience
You can offer your international customers full transparency right from the moment they order. All costs are charged in advance - and customs, taxes and fees are already paid on delivery.
Tapping new markets
We simplify the market entry of your online shop in Switzerland or other European countries with efficient solutions for the delivery process. From fulfillment to delivery and returns, including customs clearance and return transport.
Your customers can conveniently send their returns to a national address - removing one of the biggest shopping hurdles. You enclose the return label with the shipment or it is printed on demand. We organise the further processing, including reporting tailored to your needs.
Optimised customs clearance process
An automated pre-payment of customs duties speeds up the delivery process, and ensures your customers can take their order at the front door without paying. This also significantly increases the first delivery rate
We handle parcels and letters up to 2 kg in one process. Small formats can be sent cheaply in the letter channel, saving shipping costs and optimising logistics costs
Receiving and delivery points in CH
in delivery quality
Alexander D. Holthuizen
Business Development by MaKe WeBo AB
"After the changeover, customers even wrote to us to tell us that the new delivery service would be great."
Managing Director by Crazy Factory
"Our price-conscious customers are particularly attentive. If they had to pay additional VAT and customs duties, our business model would not be so successful.”
Global Logistics Supervisor by iHerb
"Customers experience this shipping solution as absolutely stress-free and much faster"
We want to hear about your unique challenges as an online retailer around shipping processes, shipping logistics and customs clearance. Together, we will quickly discover whether we can simplify and optimise your international business. Choose your preferred date and we'll call you! If you think our services are the right fit for your business, we'll keep in touch.
Business Development E-Commerce Manager
The impact of Brexit on international e-commerce | Swiss Post
At the end of 2020, the UK will leave the European single market and the European customs union. Whether the exit will take place with a "hard Brexit" or with an agreement after all is not yet certain - in autumn 2020. What impact will Brexit have on you as a cross-border e-commerce retailer? We will tell you!
E-commerce localization: How is it done | Swiss Post
Global e-commerce and localization - do they even fit together? Before we answer this question in more detail, we'll ask a new one: What does Localization actually mean in cross-border e-commerce?
Eco-friendly online store: this is how it works! - Swiss Post
In this blog we show you how to make your online shop more sustainable. And, by the way, exceed customer expectations by far!
VAT MOSS and IOSS E-Commerce Challenge 2021 - Swiss Post
IOSS and MOSS in e-commerce: Are you an online retailer and would you like to sell your products abroad carefree even in 2021? Then this blog is a must read! Don't worry, we will keep it short ...
E-Commerce return rate in Switzerland - how to reduce it
The return rate has a direct influence on your costs in e-commerce. Even more complicated is the return handling in cross-border e-commerce. But not only that: Returns from abroad are also much more expensive. Learn how to reduce the returns rate in Switzerland and save cash.
Data quality in e-commerce: using data to optimize your own logistics
Data quality in e-commerce is one of the critical success factors. You should therefore pay very special attention to them. Because they have a direct influence on your profit. We will tell you why here.