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PROXIMITY IS NOT A MATTER OF DISTANCE

Simplified customs for a better shopping experience

Do you know your optimisation potential for cross border e-commerce shipping?

Get your perfect setup

Duties and taxes? That's settled!

Our system makes automated collection of all costs in advance possible, keeping your clients happy.

asendia eCommerce

Everything from one source

Individualised and cleverly thought-out services for your entire shipping process - from your online shop to your customers' doorstep. And back again if you have to.

Tracking
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Fulfillment
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Linehaul
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Customs clearanc...
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Handling
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LMD
Data management
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Return managemen...
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Back customs cle...
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Return transport
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FMD

Asendia Switzerland’s network of international branches, as well as the combination of fulfiller and carrier into one unit, guarantees you the fastest and most cost-effec...

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Asendia Switzerland organizes the collection and export customs clearance for you, allowing you to have your shipments picked up or deliver them yourself, without presort...

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Because fully automated customs clearance takes places during the preliminary collection stage, lengthy customs clearance procedures at the Swiss border are avoided. Learn more

Your goods will be checked in at our logistics hub and the receipt of those goods will be confirmed to customs. At this point, we separate letters and parcels and feed th...

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LMD = Last-Mile-Delivery: Within 24 hours of handling in our logistics hubs, your shipments are delivered by the Priority Service in either the letter channel or the parc...

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Our e-commerce returns management tool takes into account your requirements, your wishes for content review and delivers reports tailored to your...

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On the basis of the import data, as part of an automated process we take back the customs clearance of your goods, and reclaim the paid duties and taxes in your favour. Learn more

We will take care of the return transport of your shipments to your warehouse in the country of origin, and at the return frequency you choose. Learn more

FMD = First-Mile-Delivery: We ensure that your returns reach the returns hub of Asendia Switzerland quickly and safely. Your customer can print o...

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The Asendia Switzerland Shipping platform integrates numerous logistics solutions. All data for forward logistics, import customs clearance, retu...

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Exporting to Switzerland

Do you want to win new customers in Switzerland with your online shop, or optimise your shipping processes?

Go to Export to CH

Exporting from Switzerland

Do you want to serve international markets more easily from Switzerland and win more customers in the EU?

Go to Export from CH

What are your goals?

We’ll help you to master all of the critical steps of the mail order business, ensuring your success in international e-commerce

Optimise your shopping experience

You can offer your international customers full transparency right from the moment they order. All costs are charged in advance - and customs, taxes and fees are already paid on delivery.

Export to CH
Export from CH

Tapping new markets

We simplify the market entry of your online shop in Switzerland or other European countries with efficient solutions for the delivery process. From fulfillment to delivery and returns, including customs clearance and return transport.

Export to CH
Export from CH

Simplify returns

Your customers can conveniently send their returns to a national address - removing one of the biggest shopping hurdles. You enclose the return label with the shipment or it is printed on demand. We organise the further processing, including reporting tailored to your needs.

Export to CH
Export from CH

Optimised customs clearance process

An automated pre-payment of customs duties speeds up the delivery process, and ensures your customers can take their order at the front door without paying. This also significantly increases the first delivery rate

Export to CH
Export from CH

Decrease costs

We handle parcels and letters up to 2 kg in one process. Small formats can be sent cheaply in the letter channel, saving shipping costs and optimising logistics costs

Export to CH
Export from CH

240.95M

Global shipments

212

Network partners

3903

Receiving and delivery points in CH

Nr. 1

in delivery quality

What our customers say

Alexander D. Holthuizen

Alexander D. Holthuizen

Business Development bei MaKe WeBo AB

"After the changeover, customers even wrote to us to tell us that the new delivery service would be great."

Jan Urban

Jan Urban

Managing Director bei Crazy Factory

"Our price-conscious customers are particularly attentive. If they had to pay additional VAT and customs duties, our business model would not be so successful.”

Joana Ko

Joana Ko

Global Logistics Supervisor bei iHerb

"Customers experience this shipping solution as absolutely stress-free and much faster"

It's so easy to get started with Asendia Switzerland

Personal support from the very first second - for an effortless introduction to your optimal international shipping solution.

Web shop check

We get to know your shop: products, shopping baskets, average weights and formats. Then we will suggest your ideal logistics solution. You choose us? Check ✔️ Continue

IT connection

Our e-commerce integrators connect our systems smoothly. An IT concierge will accompany you to a successful start - free of charge. You also have a sales contact person.

Briefing

All stakeholders involved in the day-to-day business are introduced to the processes and communications using proven templates

Test run

Before we go live, we will do various test runs, depending on your wishes, so that everything works perfectly at launch.

Go-Live

Ready? Then you can go live, and impress your customers with an all-round positive shopping experience! Let's go!

Personal consultation:

Let's talk!

We want to hear about your unique challenges as an online retailer around shipping processes, shipping logistics and customs clearance. Together, we will quickly discover whether we can simplify and optimise your international business. Choose your preferred date and we'll call you! If you think our services are the right fit for your business, we'll keep in touch.

Schedule a meeting

Patrick Wolf

Business Development E-Commerce Manager

Unsere neusten Blog-Beiträge

Wie Asendia Dich bei der Internationalisierung unterstützt kann! - Die Post

Alles begann mit einer Reise nach Kambodscha in Südostasien. Nicolas Huxley fiel auf, wie sorglos in diesem Land mit Zementsäcken umgegangen wurde: Die Säcke aus Plastik lagen auf der Strasse, auf Wiesen, in Müllhalden – stets aber blieben sie intakt. Das brachte ihn auf die brillante Idee, mehr aus diesen robusten Säcken zu machen.

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Retourenquote in der Schweiz – so kannst Du sie senken - Die Post

Die Retourenquote hat einen unmittelbaren Einfluss auf Deine Kosten im nationalen E-Commerce. Noch komplizierter ist das Retourenhandling im Cross Border E-Commerce. Wir zeigen Dir, wie Du die Retourenquote in der Schweiz senkst und dabei Cash sparst.

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Welches sind die Schweizer Kundenanforderungen im E-Commerce? - Die Post

Was ist nötig, um Deinen Onlineshop für den Produktversand in die Schweiz fit zu machen? Welches sind die Schweizer Kundenanforderungen im E-Commerce? Lies weiter – denn mit unseren Tipps erhöhen sich Deine Wiederkaufs- und Empfehlungsraten deutlich.

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Wie kann Logistik E-Commerce KPIs beeinflussen? - Die Post

Logistik kann Deine E-Commerce KPIs pushen oder killen. Im Cross Border E-Commerce ist das 10 X der Fall! In diesem Artikel erfährst Du welche wichtigen E-Commerce-Kennzahlen durch Logistik beeinflusst werden. Und lernst, wie Du diese verbessern kannst.

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Logistik richtig vermarkten und KPIs steigern - so geht's! - Die Post

Alle Onlinehändler möchten ihre KPIs pushen. Egal ob Conversion, Referral und Co, mehr geht immer! Die Wenigsten wissen jedoch, dass ihre Logistik und die Bewerbung selbiger, eine wichtige Rolle spielen kann. 

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Lösung von Export, DDP-Logistik für Internationalen Händler - Die Post

"Unsere größten Challenges für einen erfolgreichen Export in die in die Schweiz waren Einfuhrrestriktionen, Kosteneffiziente Prozesse und eine funktionierende DDP-Logistik."

Mehr erfahren

E-commerce tips: Be more successful in online trading

Subscribe now to receive ideas and inspiration for improving your international e-commerce business..

With our hands-on tips you can simplify your logistics processes - and ensure your customers have an exceptional online shopping experience - in Switzerland or beyond. We’ll send this advice to you via email, but we guarantee this won’t include any sales material - and you can unsubscribe at any time.

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    Contact

    Schedule a meeting
    Post CH AG
    Asendia Switzerland
    Customer Service
    Wankdorfalle 4
    3030 Bern, Switzerland

    Tel.: +0800 888 100

    © The Swiss Post AG